Should You Hire on Qualifications or Character with Jim Penman aka “Jim’s Mowing”
There are three big questions I hear from entrepreneurs. Should I hire on qualifications or character? Should I work with family? Is being a franchisee a profitable model?
I discuss all of these questions with Jim Penman, whose business turns over $400 million per year. Having started his mowing franchise in 1989, he has now dominated almost 50 different service industries with this same model.